Refund policy

Here’s a professional Return & Refund Policy for your store Bra Bazaar:

Return & Refund Policy – Bra Bazaar

At Bra Bazaar, customer satisfaction is important to us. Due to the intimate and hygiene-sensitive nature of female undergarments, we have a strict but fair return and refund policy.

1. Eligibility for Returns

Returns or exchanges are only accepted if:

  • The item is damaged, defective, or incorrect upon delivery

  • The request is made within 3 days of receiving the order

  • The product is unused, unworn, and in original packaging (if applicable)

For hygiene reasons, used or worn items cannot be returned or exchanged.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or worn undergarments

  • Items without original packaging

  • Sale or discounted items (if mentioned as non-returnable)

3. Return Process

To initiate a return:

  1. Contact us at brabazaarpk@gmail.com within 3 days of delivery

  2. Share your order details and clear photos of the issue

  3. Our team will review your request and guide you further

4. Refunds

  • Once the return is approved and received, refunds will be processed within 5–7 business days

  • Refunds will be issued via the original payment method or as store credit (depending on availability)

  • Shipping charges are non-refundable

5. Exchanges

If eligible, we may offer:

  • Replacement of the same item

  • Exchange with a different size (subject to availability)

6. Damaged or Wrong Item

If you receive a damaged or incorrect item, please contact us immediately. We will arrange a replacement at no extra cost.

7. Discreet Handling

All returned items are handled with complete privacy and confidentiality.

8. Contact Us

For return or refund assistance, contact:
📧 brabazaarpk@gmail.com

📱 0302 9564578

If you want, I can also make a very short Shopify version, or a more strict premium brand policy 👍